The same five questions, all day
Hours, holiday schedule, insurance, vaccines, delivery. Each call pulls a technician or pharmacist away from the work only they can do.
The fixA site and assistant trained on your approved answers, available 24/7.
For independent pharmacies
Your pharmacists back behind the counter, not on the phone.
An updated website with automations built around how your pharmacy already works. It answers the questions your team hears all day, gathers requests in one place and keeps your hours, services and products current. Your staff spends the day with patients.
See it working before you decide · Written scope · Patient privacy built in
Why an updated website matters
An old website still costs you. You pay in time at the counter.
When the website can't answer, the customer calls, walks to the chain down the street, or gives up. Every gap below lands on someone on your team.
Hours that disagree with Google
The website says one thing, the map says another. A customer who finds the door closed once rarely comes back to check again.
The fixOne source of truth for hours and services, kept consistent with your Google profile.
Services nobody knows you offer
Vaccines, compounding, delivery, medication reviews, durable equipment. If it is missing from your site, for most new customers it does not exist.
The fixA clear page for every service you want to grow, written from information you approve.
Requests scattered everywhere
Voicemails, sticky notes, texts to a personal phone. Things slip, and the customer remembers who forgot.
The fixRequests arrive organized in one queue your team can work through between patients.
Front-store sales going to the chains
Customers already order vitamins and everyday products from their phone. When your shelf is offline, that order goes somewhere else.
The fixAn online catalog with pickup, your own delivery or DoorDash, set up for you.
A site that looks abandoned
Health is a trust decision. A dated, slow website on a phone tells a new customer to keep scrolling, right to the next pharmacy.
The fixA fast, modern, mobile-first site that looks like the pharmacy you actually run.
Why it pays off
More of what you want, faster, with less work on your side.
We judge every project by the same four questions. A good investment raises the first two and shrinks the last two.
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The result you want
Fewer interruptions, more requests captured, front-store orders while you are closed, and a team focused on patients.
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Confidence it works
You see a working preview with your pharmacy's name before paying anything. Scope and price in writing.
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Time until you see it
Your preview comes in days. Launch follows as soon as you approve the content.
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Effort for you
One conversation, a short checklist, your approvals. We build, connect and maintain. You don't learn any software.
Value = (result × confidence) ÷ (time × effort)
Custom automations
Built around your pharmacy, connected to how you already work.
You keep your pharmacy system. We pick the automations that remove the most repeat work at your counter and build only those.
24/7 answers
An assistant on your site that answers hours, services, insurance questions and delivery area from information you approve, and sends anything clinical to your team.
Service requests in one queue
Vaccine appointment requests, delivery requests and transfer questions arrive organized, with the details your team needs to act.
Online front store
Your over-the-counter catalog online with photos and prices, card payments, pickup and delivery, plus DoorDash if it fits your margins.
Reminders that bring people back
Seasonal vaccine reminders and refill follow-ups sent through compliant messaging providers, only to customers who opted in.
Reviews, asked the right way
A simple, neutral request for a Google review after a good visit. No incentives and no filtering, so it stays within Google's rules.
A monthly view of what happened
Requests received, orders placed and questions answered, in plain totals, so you can decide the next improvement with real numbers.
The package
Pharmacy Launch + Care
Everything to put your pharmacy online properly, then keep it current every month.
- Modern, mobile-first websiteYour brand, your services, your real photos.
- Automations chosen for your counterFrom the list above, scoped to what saves your team the most.
- Online catalog and ordering, if you sell front-storePickup, local delivery or DoorDash.
- Google profile and local search setupConsistent hours, services and photos everywhere.
- Monthly care by real peopleUpdates, fixes, hosting and improvements in your plan.
Our promise
If it doesn't match the scope you approved, we fix it at no extra cost.
You approve a written scope before we start. Anything we deliver that falls short of it gets corrected on us.
Pricing
A written quote for your pharmacy
Setup and monthly care depend on the automations you choose and the size of your catalog. You get the exact number in writing before any work begins.
How it works
You see it working before you decide.
We study your pharmacy
Your services, hours, neighborhood, reviews and the questions your counter hears most.
We build your preview
A working version of your new site with your name and services, online and ready to click.
You try it
We walk through it together. Ask the assistant anything, request changes, then decide.
We launch and stay close
Domain, hosting and go-live handled. Then monthly care keeps everything current.
Patient privacy
Built for a business that handles health information.
- Your public website collects no patient data. Forms ask for contact details only, and there are no advertising trackers.
- Anything that touches health information runs on HIPAA-eligible services covered by a Business Associate Agreement, or stays inside your pharmacy system.
- Clinical content is approved by your pharmacist before it goes live.
- Messaging only to customers who opted in, with a clear way to stop.
Questions owners ask
Straight answers.
Do I have to change my pharmacy system?
No. Your dispensing and records stay where they are. The website and automations work around them and send your team what it needs.
How much of my time does this take?
One conversation to learn how your pharmacy runs, a short checklist of details, and your approval on content. We do the building.
Will it actually save my team time?
That is what we design for, and we measure it. We start with the questions and requests your counter handles most, and the monthly report shows what the site took off your team's plate.
Do you guarantee more customers?
We guarantee the work matches the scope you approved. Customer volume depends on many things outside a website, so we measure results with you each month instead of promising a number.
Can you sell our products online and through DoorDash?
Yes, for over-the-counter products. We set up the catalog, payments and ordering, and we check the delivery costs against your margins first.
I already have a website. Do I start from zero?
We keep what works: your name, your colors, your photos, your content. We rebuild the rest so it is fast, current and connected.
Free pharmacy preview
See your pharmacy's new website before you decide.
Tell us who you are. We build a working preview with your name and services and send you the link.